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If none of the previous solutions work, the printer’s queue may be corrupted.
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If you’re using an AirPrint-enabled printer, you can check with the manufacturer to see if there’s a software update for your printer model. If you still have problems, try a different version of printer software. If you’re using a network printer or a printer connected to your Mac, make sure you have the latest version of the software for the printer. On your Mac, to find out which version of printer software you’re using, choose Apple menu > System Preferences.Ĭlick Printers & Scanners, then select the printer.Ĭlick Options & Supplies, then click General. If you’re using a printer that another user is sharing, make sure you’re both using the same version of the printer software.
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Make sure you have the correct version of your printer’s software (also called its printer driver). If you still can’t print, see the additional troubleshooting information below. If the printer’s name appears in the hardware list but the printer doesn’t work, review the printer’s documentation for further troubleshooting information or see If a USB device doesn’t work with Mac. If your printer is connected to your computer’s USB port, open System Information, then click USB. If you use a shared printer connected to another Mac, make sure the Mac has macOS 10.5 or later installed, isn’t in sleep, and has sharing turned on. If the network has multiple printers, check which printer you chose-it may be different from the one you think you chose. If the printer is on the network, make sure your Mac and the printer are still on the same network, the printer is turned on, and the network isn’t experiencing problems. If your printer is connected to your Mac, make sure the printer cable is firmly connected, and the printer is plugged into an electrical outlet, and turned on. If you’re having trouble printing, first try these suggestions: Connect a wireless keyboard, mouse, or trackpad.Get started with accessibility features.Use Sign in with Apple for apps and websites.Manage cookies and other website data in Safari.View Apple subscriptions for your family.Subscribe to podcast shows and channels.Sync music, books, and more between devices.Send files between devices with AirDrop.Make and receive phone calls on your Mac.Insert photos and documents from iPhone or iPad.Use Continuity to work across Apple devices.Use SharePlay to watch and listen together.Use Live Text to interact with text in a photo.Make it easier to see what’s on the screen.
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Change the picture for you or others in apps.
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Install and reinstall apps from the App Store.